Delivery details
Please provide a complete address, a reachable phone number and any useful delivery instructions when placing an order. Delivery timelines can vary by location, courier operations, weather and peak-season demand.
We aim to process orders carefully and communicate clearly about delivery. Shipping availability and charges may depend on the destination and the order details.
Please provide a complete address, a reachable phone number and any useful delivery instructions when placing an order. Delivery timelines can vary by location, courier operations, weather and peak-season demand.
Applicable delivery charges are shown during the order process where available. If you need an update on an existing order, contact us with your order details.
If your parcel appears delayed or your address needs correction, contact JNV Aura as soon as possible. Changes may not be possible after dispatch.